We are currently not shipping orders outside of the USA.
All products are special ordered by the party ordering, and are NOT subject to cancellations. Due to the nature of the spy product line, products may be used once to complete a mission and then no longer needed. For this reason, ALL SALES ARE FINAL. Defective products will be repaired or exchanged per warranty.
Warranty returns must Must Be Authorized by Goldman Computers and under no circumstances will returns be accepted unless accompanied by a properly marked RMA (Return Merchandise Authorization) number. RMA and shipping instructions may be obtained by contacting Goldman Computers by email (or phone).
Return product via UPS or U.S. Mail, prepaid and insured, for your protection. Goldman Computers cannot refund shipping fees.
Upon approval of a rare exception, returns and refused deliveries are subject to a 25% restocking fee.
We can make arrangements for you to test certain products to your satisfaction. Simply phone before ordering and ask about obtaining authorization to evaluate a product.
Orders that are shipped promptly and in good faith by SpyCompany.Com yet refused by the customer will be restocked subject to the 25% restocking fee plus a deduction for the invoiced shipping charges.